EPISODE · Oct 28, 2025 · 17 MIN
Miratech on AI Mayhem: Five Big Mistakes Companies Are Making with AI
from CX Today · host CXToday.com
Many businesses have poured millions into AI, only to walk away with broken promises and frustration. That’s why this conversation with Miratech’s Erik Delorey is a must-watch for every CX leader. If your AI strategy isn’t outcome-driven, it may already be heading for disaster.In this exclusive CX Today interview, Erik shares sharp insights and battle-tested advice on avoiding the biggest AI pitfalls in customer experience.Key TakeawaysWhy bad data = bad outcomes (and how to fix it)The broken buying process behind AI tech regretWhy legacy coding mindsets clash with the LLM eraHow to redefine “done” in AI projectsBuilding safe-to-fail innovation zones for AIFind out more about Miratech’s services: https://miratechgroup.com/Subscribe for more CX insights: https://cxtoday.com/sign-up/Join our CX community: https://www.linkedin.com/groups/1951190/The future of CX belongs to those who master AI. Are you ready to course-correct your strategy before it’s too late?
Embed this episode
What this episode covers
Many businesses have poured millions into AI, only to walk away with broken promises and frustration. That’s why this conversation with Miratech’s Erik Delorey is a must-watch for every CX leader. If your AI strategy isn’t outcome-driven, it may already be heading for disaster. In this exclusive CX Today interview, Erik shares sharp insights and battle-tested advice on avoiding the biggest AI pitfalls in customer experience. Key Takeaways Why bad data = bad outcomes (and how to fix it)The bro...
NOW PLAYING
Miratech on AI Mayhem: Five Big Mistakes Companies Are Making with AI
No transcript for this episode yet
Similar Episodes
No similar episodes found.
Similar Podcasts
No similar podcasts found.