MM11, Mr. Sam Scott, Banking: Context and Communications

Mr. Sam Scott, Senior Vice President and Regional Loan Administrator for BB&T shares wisdom garnered from over 40 years in the banking industry. Mr. Scott explains how face-to-face communications and development of context is critical to any business. First the "why" and then the "how." Technology may increase the speed and efficiency of finance but relationships still matter.  Senior VP Scott's tips to future bankers – be curious about the mechanics of the process, listen to the customer, develop strong analytical skills (understand the implications of the numbers), and embrace process management.  Recorded on location from the rooftop of the palatial Restoration Hotel in beautiful Charleston, South Carolina. An associated video can be found at https://vimeo.com/204110199