Modernize the Legacy: Steve Horvath on Shop Expansion, Industry Networking, and Educating Drivers

Steve Horvath literally grew up in the automotive business—then spent decades evolving a family legacy into a modern, trusted operation. Steve is the owner of Gino's Auto Service in Littleton, Colorado, a AAA-approved shop that's been serving the community since the early 1980s. In this episode, Steve breaks down what it really looks like to expand and modernize a long-standing facility—without losing the "neighborhood shop" feel that built the reputation in the first place. https://www.jenosautoservice.com/ You'll hear Steve's real-world lessons from adding space and bays (including the stuff nobody tells you about: timelines, banks, inspectors, architects, electrical surprises, and why you "can't fight City Hall"). He also shares how building a strong operator network—through ASA Colorado, shop groups, and even Denver radio—shaped his decisions, improved communication, and helped him see problems through the customer's eyes. If you're thinking about expanding your building, leveling up your systems, or simply making smarter owner decisions faster, Steve's episode is packed with practical perspective. https://honestmechanicmarketing.com/auto-repair-marketing/