Módulo 1 Atención empática en la Farmacia

from Curso La Farmacia del Futuro: Cliente Plant-Based

El Módulo 1 introduce la base humana de la atención farmacéutica en el programa Farmacia Plant-Based. Se centra en cómo construir una relación de confianza con clientes que siguen una alimentación vegana o basada en plantas. El módulo explica la importancia de la empatía, la escucha activa y la comunicación sin juicios en la conversación en el mostrador. También plantea el papel del farmacéutico como profesional que acompaña y orienta al cliente en sus decisiones de salud. Su objetivo es crear una base sólida de confianza antes de realizar cualquier recomendación nutricional o de suplementación.

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This episode is 23 minutes long.

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This episode was published on March 12, 2026.

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