Monzo CEO: The Major Problem With Traditional Banking & How To Fix Financial Anxiety episode artwork

EPISODE · Aug 19, 2025 · 44 MIN

Monzo CEO: The Major Problem With Traditional Banking & How To Fix Financial Anxiety

from The Room Where It Happened

TS Anil’s journey through the world of banking has been anything but conventional. From boardrooms in Tokyo to the fast-moving culture of Silicon Valley, each step taught him that real change doesn't come from preserving the past, it comes from building something new.In this episode, TS reflects on his decision to leave the safety of big banks, the career-defining leap into tech at Visa, and how those experiences prepared him to lead Monzo through some of its toughest moments, including the height of the pandemic. He shares the story behind Monzo’s most innovative features, the importance of listening closely to customers, and why purpose and adaptability are the real keys to leading in uncertain times.It’s a story of bold decisions, quiet resilience, and building the kind of company you’d want to be a customer of.Partners:IFS - award-winning Asset & Service Management software👉 Reimagine your operations at: https://highpfrmc.com/ifs-auHeights 👉 Join Jake in maintaining your hydration. Get 20% off with code Room20:https://highpfrmc.com/heights-hydrate-auThe Book of Money: How to feel good (or better) about your finances by Monzo publishes 4th September: https://www.amazon.co.uk/Book-Money-better-about-finances/dp/1804948667 Hosted on Acast. See acast.com/privacy for more information.

TS Anil’s journey through the world of banking has been anything but conventional. From boardrooms in Tokyo to the fast-moving culture of Silicon Valley, each step taught him that real change doesn't come from preserving the past, it comes from building something new.In this episode, TS reflects on his decision to leave the safety of big banks, the career-defining leap into tech at Visa, and how those experiences prepared him to lead Monzo through some of its toughest moments, including the height of the pandemic. He shares the story behind Monzo’s most innovative features, the importance of listening closely to customers, and why purpose and adaptability are the real keys to leading in uncertain times.It’s a story of bold decisions, quiet resilience, and building the kind of company you’d want to be a customer of.Partners:IFS - award-winning Asset & Service Management software👉 Reimagine your operations at: https://highpfrmc.com/ifs-auHeights 👉 Join Jake in maintaining your hydration. Get 20% off with code Room20:https://highpfrmc.com/heights-hydrate-auThe Book of Money: How to feel good (or better) about your finances by Monzo publishes 4th September: https://www.amazon.co.uk/Book-Money-better-about-finances/dp/1804948667 Hosted on Acast. See acast.com/privacy for more information.

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Monzo CEO: The Major Problem With Traditional Banking & How To Fix Financial Anxiety

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TS Anil’s journey through the world of banking has been anything but conventional. From boardrooms in Tokyo to the fast-moving culture of Silicon Valley, each step taught him that real change doesn't come from preserving the past, it comes from...

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