More Abstract Work Suffers More from the Dunning-Kruger Effect

This week Ricardo returns to discuss the Dunning-Kruger effect and how it is usually more visible in projects and initiatives with more abstract deliveries and products. It is important to remember that the Dunning-Kruger effect occurs when the professional demonstrates confidence and a sense of competence incompatible with his job's real ability. This time, he goes back to discussing one of the most critical aspects of cognitive bias and how it is less evident in projects with clear scope and deliveries and much more apparent when the product, service and purpose of the project are less tangible.