More proof that EX → CX

from The Starr Conspiracy Podcast · host Ocho

It’s been almost a month since Southwest Airlines had one of the biggest meltdowns in aviation history. A combination of bad weather in the wrong places coupled with ancient crew-scheduling technology sent the company into a metaphorical nosedive.

Episode metadata supplied by the publisher feed · Published Jan 19, 2023

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More proof that EX → CX

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