More Quebecers are leaving ERs without seeing a doctor. Plus: Is it OK to use A.I. to change how customer service agents sound? episode artwork

EPISODE · May 6, 2026 · 24 MIN

More Quebecers are leaving ERs without seeing a doctor. Plus: Is it OK to use A.I. to change how customer service agents sound?

from The Big Five Podcast · host CJAD 800

Elias Makos is joined by Caroline Codsi, Founder & Chief Equity Officer, Women in Governance, and Akil Alleyne, Reporter and commentator with extensive experience analysing legal, political, and social issues and Manager of the GemStar Circle of Excellence Scholarship Program. The Montreal Canadiens begin their second round of the Stanley Cup playoffs tonight against the Buffalo Sabres. Nearly 370 thousand people left the emergency room without seeing a doctor last year in the province. Telus is using artificial intelligence to disguise the voice of its customer service agents. The federal government says it is ready to draft legislation to pause the expansion of medical assistance in dying to people whose sole condition is mental illness.

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More Quebecers are leaving ERs without seeing a doctor. Plus: Is it OK to use A.I. to change how customer service agents sound?

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