More Than a Job: Training Monument Professionals

In this episode of Monument Matters, host Mike Johns talks with Troy Caldwell about the launch of Monument Builders Academy, MBNA’s new online education platform for monument professionals. Designed to support onboarding, team development, and industry knowledge, the Academy provides training that companies can deliver directly to staff at their desks. The conversation explores why structured education is critical for the future of the monument industry, how the fundamentals course benefits employees at every level, and what additional courses are coming next. The episode also highlights how shared learning can strengthen company culture, improve employee retention, and inspire the next generation of professionals in memorialization. Chapters (00:00:05) - Monument Matters(00:02:08) - Monument Builders Academy(00:04:18) - MBNA's comprehensive academy training(00:06:54) - The First-Year Monument Training(00:09:02) - MBNA Training: The Fundamentals Course(00:11:33) - MBNA's four-year design course(00:14:12) - The Academy of Management: Pass knowledge to the next generation(00:15:36) - MBNA's Monument Builders Academy(00:20:59) - Monument Matters: Starting the Monument Builders Academy(00:22:08) - MBA and Monument Matters