Most Leaders Think They’re Self-Aware. Dr. Lilicia Bailey Says They’re Wrong with Dr. Lilicia Bailey of CommonSpirit Health

In this episode, we talk with Dr. Lilicia Bailey, Senior Executive Vice President and Chief People Officer of CommonSpirit Health, one of the largest nonprofit health systems in the country. Dr. Bailey started in psychology at Spelman, built global people functions at Cox Enterprises, and rebuilt the culture and engagement function at Belk before leaving retail for healthcare in 2016. She led people strategy through the pandemic and the staffing crisis that followed, first at Wake Forest Baptist and then as Chief People Officer at Emory Healthcare, all while earning her PhD studying how leaders navigate exactly that kind of chaos.We cover what makes a good leader in healthcare, how poor leadership shows up in patient care, her core hiring philosophy, the interview question she uses to spot self-awareness, and how CommonSpirit is rolling out AI across its 160,000-person workforce.KEY TAKEAWAYS00:00 Your authenticity will get you to where you need to be.01:19 Introduction: from psychology at Spelman to two decades leading HR through retail and healthcare.05:11 The CEO's Zoom background that sold her on CommonSpirit.06:56 "When people show you who they are, believe them the first time."12:13 The "one throat to choke" leader and the cost of low self-awareness.18:09 How poor leadership shows up in patient care and company culture.24:56 Her core hiring philosophy: technical skill versus cultural fit.27:17 The interview question that reveals real self-awareness.28:30 "70% of people who think about self-awareness are not necessarily self-aware."28:55 The interview that turned into an unannounced walking tour.Thank you for listening to "Hire Learning with Oz Rashid." Don’t forget to leave us a review and subscribe so you don’t miss out on future episodes. Connect with our host, Oz Rashid, on LinkedIn: https://www.linkedin.com/in/ozrashid. To learn more about MSH, visit https://www.talentmsh.com.RESOURCES MENTIONED"What Got You Here Won’t Get You There" by Marshall Goldsmith: https://marshallgoldsmith.com/book-page-what-got-you-here/"Good to Great" by Jim Collins: https://www.jimcollins.com/article_topics/articles/good-to-great.html#TalentAcquisition #HiringStrategy #EnterpriseHiring