Most Restaurants Buy Technology First. An Amazon Web Services Exec Says That's Backwards.

Deborah Matteliano, Global Restaurant Industry Lead at Amazon Web Services, believes technology should make hospitality more personal. After helping restaurants navigate online ordering at Uber Eats, she now helps brands create better guest experiences through technology at AWS. Watch now to learn what digital hospitality means, why first-party data matters and how technology can strengthen the guest experience. Restaurant Influencers is sponsored by: • Toast All-In-1 Restaurant POS: https://entm.ag/ToastRI • PepsiCo Foodservice: https://entm.ag/RIPepsico Learn more about your ad choices. Visit megaphone.fm/adchoices