Moving from "Bankrupt Empathy" to "Transformative Empathy" Purposeful Empathy Hosted by Anita Nowak

Watch this episode to learn about deep listening, empathic interviewing and creating a human-centered culture in the workplace.   Dr. Crystal Clarke is a social psychologist and executive coach who studies human connection, how to foster it, and what gets in the way. In this episode, she describes why workplaces need to adopt a more human-centred approach. She also shares a story about how an “empathic interview” with a boy changed her perspective about motherhood.   00:00 Introduction  00:23 About Crystal Clarke  01:46 What is “bankrupt empathy”?  06:00 The role of empathy in Crystal’s work  08:59 Crystal’s work with the Project for the Advancement of Our Common Humanity and The Listening Project  11:28 What is a human-centred approach to culture?   12:31 The importance of "deep listening" to create a human connection  16:23 Can introverts practice deep listening?  17:36 How leaders can become Empathic Leaders  20:33 How to create an empathic connection in virtual spaces  24:40 Creating human-centered workplaces    27:58 Crystal’s work with organizations  30:13 Crystal Clarke’s Purposeful Empathy story   CONNECT WITH CRYSTAL CLARKE  ✩ Website www.drcrystalclarke.com  ✩ Instagram @drcrystalclarke    CONNECT WITH ANITA  ✩ Email [email protected]    ✩ Website https://www.anitanowak.com/    ✩ LinkedIn www.linkedin.com/in/anitanowak  ✩ Instagram https://tinyurl.com/anitanowakinstagram  ✩ Twitter https://twitter.com/anitanowak21  ✩ Facebook Page https://tinyurl.com/PurposefulEmpathyFacebook  ✩ Facebook Group https://tinyurl.com/PurposefulEmpathyCommunity  ✩ Podcast Audio https://tinyurl.com/PurposefulEmpathyPodcast   This episode was brought to you by Grand Heron International    REACH THEM AT  ✩ Website www.grandheroninternational.ca; www.ghi.coach  ✩ LinkedIn https://www.linkedin.com/company/grand-heron-international/  ✩ Facebook https://www.facebook.com/grandheroninternational/  ✩ Instagram @Grand_Heron_International  ✩ Twitter @GrandHeronIntl  ✩ https://twitter.com/GrandHeronIntl   Video edited by David Tsvariani