MRP PPG Newsletter - Issue 12, October 2022

The main item in this edition of the newsletter talks about appointments, including key points about appointments at the surgery. It also contains: - Information on the DNA’s (Did Not Attend) for the surgery in August News that the self-service check-in is now operational again. Details on the Friends and Family results for August, and how you can complete the test yourself. An update on the Patient Library. A link to the 2022 Patient Satisfaction Survey. The link to the podcast by Dr Rao is - http://mountroadpracticeppg.nhs.uk/ppg-podcasts The Friends and Family Test can be found at - http://mountroadpracticeppg.nhs.uk/patient-feedback The patient Satisfaction Survey results for 2022 can be found at - http://mountroadpracticeppg.nhs.uk/patient-satisfaction-survey Further details on the PPG can be found here - mountroadpracticeppg.nhs.uk/ppg-overview Link to download Newsletter - Download your copy here We’re sure that you will find the content both informative and enlightening, but as always, if you have any feedback or any future topics you would like to see covered please contact us via our website http://mountroadpracticeppg.nhs.uk or email us at [email protected]