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MSM #79: Five Ways to Restart a Stalled Mobile Service Program episode artwork

Oct 13, 2026 8 min

MSM #79: Five Ways to Restart a Stalled Mobile Service Program

from Mobile Service Monday Mastermind Podcast Hosted by Jeremy Stephens

Did your mobile service program start strong and then slow down? This week, Jeremy goes solo with five back-to-basics moves to get it rolling again. In this episode: - Check your appointment list a week out. Move jobs that don't need a lift, like easy recalls and special-order parts, to mobile. - Listen to BDC and advisor calls. Coach the word tracks so mobile gets offered first, every time. - Get in front of sales. Join a morning huddle at least once a week and pitch mobile to fleet and commercial customers. - Check the special-order parts shelf every week. Call those customers and offer to install at their home or work. - Call customers with open recalls. Start with the easiest ones you can do mobile. The best part: dealers who review calls and coach their teams often see results the same day or the next. Watch the full show on YouTube: https://www.youtube.com/watch?v=qEzfcKxshz0

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This episode was published on October 13, 2026.

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