MSP Industry Trends: Interview with Rich Freeman of Channelholic

Overview: In this episode of the SMB Community Podcast, host James Kernan interviews industry guru Rich Freeman of Channelholic. Rich discusses his background in covering the SMB channel and managed services, along with his insights on current industry trends. They delve into the impacts of supply chain uncertainties, AI adoption and its implications for MSPs, and the trend of larger MSPs acquiring smaller ones. Rich shares data on AI's role in business, security implications, and the emerging need for new roles such as 'agent boss.' The conversation also highlights the opportunities and challenges for smaller MSPs in a rapidly evolving market. Listeners are encouraged to subscribe to Rich's newsletter at Channel Holic for more in-depth analysis and updates. --- Chapter Markers: 00:00 Introduction to the SMB Community Podcast 00:26 Interview with Industry Guru Rich Freeman 01:04 Discussing Industry Trends and News 03:07 Strategic Partnerships and Supply Chain Insights 06:33 The Impact of AI on the Industry 14:07 Mergers, Acquisitions, and Market Trends 19:47 Security Implications of AI 23:01 Conclusion and Contact Information --- New Book Release: I'm proud to announce the release of my new book, The Anthology of Cybersecurity Experts! This collection brings together 15 of the nation's top minds in cybersecurity, sharing real-world solutions to combat today's most pressing threats. Whether you're an MSP, IT leader, or simply passionate about protecting your data, this book is packed with expert advice to help you stay secure and ahead of the curve. Available now on Amazon! https://a.co/d/f2NKASI --- Sponsor Memo: Since 2006, Kernan Consulting has been through over 30 transactions in mergers & acquisitions - and just this past year, we have been involved in six (6). If you are interested in either buying, selling, or valuation information, please reach out. There is alot of activity and you can be a part of it. For more information, reach out at kernanconsulting.com Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.