Multifamily Operations: Trion Properties

In this episode of Deal Flow Friday, David Moghavem sits down with his fellow Trion Properties’ collegues and operation leaders:Johnny De La Espriella Head of Property ManagementNatalina Rettew Head of Asset ManagementMax Sharkansky Managing Partner The four Trion leaders dive deep into what it takes to run a high-performing multifamily portfolio in today’s market. They cover the operational fundamentals that drive NOI, from process discipline and people management to the latest proptech tools transforming property management. The team shares day-one impact strategies, insights on navigating complex regulations across multiple states, and the surprising trends emerging from Trion’s coast-to-coast portfolio.The conversation also unveils Trion’s move into third-party property management, the philosophy behind their owner-operator approach, and how leveraging tech, talent, and market expertise can unlock alpha in even the toughest markets.Chapters:00:00 – Intro & Guest Introductions 04:05 – Day-One Operational Impact & NOI Growth 06:14 – Process Discipline and Regulatory Nuances 07:50 – People as the Core of Multifamily Success 09:55 – Proptech Tools Transforming Operations 14:06 – Empowering Staff with AI and Tech Platforms 15:56 – Asset Management Tools & Power BI Rollout 17:56 – Transparency & Communication with Capital Partners 22:29 – Surprising Portfolio Trends Across Markets 25:56 – Adapting to State Regulations & Process Changes 29:14 – Market Stabilization and Advocacy Efforts 31:08 – Lessons from California, Oregon, and Colorado Operations 31:44 – Aligning Operational Philosophies 35:00 – Looking Ahead: Opportunities Beyond AI 35:42 – Trion’s Move into Third-Party Management 41:04 – Leveraging Vintage Asset Expertise 41:34 – The Power of Strong Regional Teams 42:56 – Rapid-Fire Ops Insights 45:03 – Closing Thoughts & Team Appreciationwww.dealflowfriday.comIG: @dealflowfridayX: @dealflowfridaywww.trionproperties.com