Multifamily X Podcasts-Masters of Multifamily. Episode 5. Josh Hayes

Join us in this insightful discussion with Josh Hayes-Regional Maintenance Director, Weidner Apartment Homes, diving deep into optimizing property maintenance processes. From seamless onboarding strategies to leveraging technology and fostering leadership, Josh shares invaluable insights and experiences. Key Discussion Points: Onboarding Excellence: Explore the systematic onboarding approach ensuring new hires' seamless integration. Managing On-Call Services: Challenges, fair compensation, and ensuring prompt responses during emergencies. Leadership Development: Guiding future leaders with tools, autonomy, and constructive feedback. Technology in Maintenance: Implementing app-based work orders, VR training, and smart home features. Proactive Maintenance: Shifting from reactive to proactive approaches to avoid potential issues. Performance Evaluation: Tracking metrics for fair assessments and healthy team competition. Future Trends: Elevating the role of maintenance teams in property management. #multifamily #maintenance #apartmentmaintenance #facilities #propertymanagement #mastersofmaintenance #multifamilypodcast #multifamilyx #multifamilyxpodcast