Multinational Managers: Spotting the Difference Between Locals and Global Citizens

The new breed of "global citizen" is puzzling for multinational managers. When posted to new territories, managers who are trained to accommodate cultural differences often find co-workers do not fit the stereotype. New research uncovers a more nuanced landscape where many – but not all – employees eagerly "acculturate" to working for a foreign company. Risks are both in imposing an organisation's home culture or going too far with localising by adapting to the host country's ways. And, from learning to expect the unexpected, benefits may extend across the whole company.