My credit score randomly dropped — a lot. What happened?

Unexpected credit scores drops are the worst -- especially when you’re trying to do everything right. Sean and Liz dig into the details of how credit scores work to help a reader whose scores dived seemingly without reason. As always, send us your money questions! Email [email protected] or call or text the NerdHotline at 901-730-6373. Learn more about your ad choices. Visit megaphone.fm/adchoices