My Journey to GM: Lessons in Leadership, Culture, and the Power of Resilience - Hazel Hagans Farris, Le Meridien Washington, D.C., The Madison

In this episode, Emily Goldfischer, founder and editor-in-chief of hertelier, interviews Hazel Hagans Farris, Le Meridien Washington, D.C., The Madison. Hazel shares her unconventional journey from studying chemistry to becoming a leader in the hospitality industry, tackling leadership challenges, and championing women in hospitality.In this, we cover:(00:00) Introduction(00:21) Hazel's background and career shift(01:17) First role at W Atlanta Buckhead(02:46) Gradual realization of passion for hospitality(04:04) Career progression at W Hotels(05:42) Challenges faced at W Atlanta Buckhead(07:43) Leadership development and training(10:26) Importance of in-person networking(12:04) Move to New York and W Times Square(14:55) Memorable night shift story(16:54) Career moves to Chicago and Dallas(19:35) Move to Washington, D.C.(22:53) Becoming GM at Le Meridien, Washington, D.C.(23:22) Building and leading teams(28:09) Empowering and mentoring others(32:53) Current trends in the D.C. market(34:13) Balancing motherhood and career(39:12) Women in Leadership initiatives at HEI(43:06) Importance of mentorship and networking(45:25) Gender parity at HEI(48:12) Representation and inspiration from female leaders(48:45) Quick fire questions and best advice receivedRead the story on hertelier: From Chemistry to Culture: How Hazel Hagans Farris Leads with Heart at Le Meridien Washington, D.C., The MadisonA few more resources:If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestionsIf you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free.Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram.If you want to advertise on Hospitality Daily, here are the ways we can work together.If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve!Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands