My Positive (and Negative) Experiences with AI in Hospitality - Jeff Wielgopolan, Meadowood Napa Valley

Jeff Wielgopolan, Service Director at Meadowood Napa Valley & The Napa Valley Reserve and former Senior Vice President of Learning & Development at Forbes Travel Guide, shares a recent experience with AI as a guest, and then what it's like providing service in a world where more and more people use AI as they travel.Previous episodes with Jeff:The Energy of ExcellenceThe Fundamentals of Service in Luxury HospitalityThe Experience That Earned Us Michelin’s Three Key Distinction A few more resources:If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestionsIf you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free.Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram.If you want to advertise on Hospitality Daily, here are the ways we can work together.If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve!Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands