EPISODE · Mar 14, 2025 · 27 MIN
My SOP for Selling Self-Published Books
from Business Casual · host Matt Giovanisci
Here's my standard operating procedure for handling lost shipments, damaged books, customer refunds, and compensation options (full refunds, replacements, digital copies, etc.).
What this episode covers
Here's my standard operating procedure for handling lost shipments, damaged books, customer refunds, and compensation options (full refunds, replacements, digital copies, etc.).
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My SOP for Selling Self-Published Books
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