MySpartanburg app lets residents request city services, follow progress on reported issues

Today on the podcast we're discussing MySpartanburg, our new City app allowing residents to easily and conveniently report service requests directly from their smartphones. Available through the Apple App store and Google Play, the app lets those who live, work, and play in the City of Spartanburg report any non-emergency service requests and receive updates on requests as they are assigned to City staff and completed. The app enables users to upload photos, pulls location data from photos, and provides a wide variety of request categories that include Public Works, Parks & Recreation, Commercial Property, and more, so City staff can receive detailed information and lessen the need for calls, duplicate requests, and the uncertainty associated with making sure your service requests are received by the right staff.