Naida Grunden, A Discussion About Lean, Aviation Safety, Captain Sullenberger, and Checklists *

Episode #112 is a chat with Naida Grunden, the author of the outstanding book The Pittsburgh Way to Efficient Healthcare: Improving Patient Care Using Toyota Based Methods. Remastered Oct 2022 - the audio quality isn't great, but you can read the transcript here: https://leanblog.org/112 Here we talk about her experiences in Pittsburgh and her “small world” connection to Captain Chesley Sullenberger (a.k.a. “Sully”) and the connections between Lean, aviation safety, and checklists. To point others to this episode, use this URL: www.leanblog.org/112. In the podcast, Naida talks about three key components, via Capt. Sullenberger, of aviation safety that we would need in healthcare: A non-punitive national reporting system (the ASRS) Crew Resource Management (standardized work, checklists… in a less hierarchical environment) Culture change For earlier episodes, visit the main Podcast page, which includes information on how to subscribe via RSS or via Apple Podcasts.