Name, Blame, and Damage Control

Your reputation is your most valuable asset — but also the most fragile. In today’s world, a single tweet, leaked email, or bad headline can trigger a crisis faster than you can hit "refresh." But reputation isn’t just about avoiding scandal — it’s about building trust, culture, and resilience before anything goes wrong. In this episode, we speak with Emma Woollcott, one of the UK’s top legal experts in reputation protection, about what organizations need to know now to prepare for the headlines they hope they never make. Listen For4:42 Reputation Redefined: It's About Feeling, Not Thinking7:54 Avoidable Crises: Most Disasters Don’t Come Out of Nowhere9:38 Simulate the Storm: Why Crisis Drills Are Gamechangers12:56 Crisis Command: Cutting Through Chaos and Ego17:19 Rise of the Newsfluencers: The New Media Landscape20:23 Answer to Last Episode’s Question From Guest Mark Burey  Guest: Emma WoollcottWebsite | Email | LinkedIn  Rate this podcast with just one click Stories and Strategies WebsiteCurzon Public Relations WebsiteAre you a brand with a podcast that needs support? Book a meeting with Doug Downs to talk about it.Apply to be a guest on the podcastConnect with usLinkedIn | X | Instagram | You Tube | Facebook | Threads | Bluesky | PinterestRequest a transcript of this episodeSend us a note about this episode. We'll reply and thank you on a future episodeSupport the show