Nathan Frank on Aetna’s AI Strategy: Reducing Friction Across Healthcare

from Becker’s Healthcare Podcast · host Becker's Healthcare

In this episode, Nathan Frank, Senior Vice President and Chief Digital and Technology Officer at Aetna, discusses how AI and digital tools are simplifying prior authorization, improving interoperability and enhancing member and provider experiences. He also shares Aetna’s approach to responsible AI, emphasizing human connection, trust and practical technology solutions that reduce administrative burden.

Episode metadata supplied by the publisher feed · Published Sep 5, 2026

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Nathan Frank on Aetna’s AI Strategy: Reducing Friction Across Healthcare

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This episode was published on September 5, 2026.

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