Nathan Strum, Aaron Greene, Dr. Shaan Patel | IG Live episode artwork

EPISODE · Oct 2, 2025 · 29 MIN

Nathan Strum, Aaron Greene, Dr. Shaan Patel | IG Live

from Office Hours with David Meltzer

Nathan Strum Nathan Strum, CEO of Abby Connect, believes customer service workers are uniquely positioned to thrive in the AI economy rather than be replaced by it. He argues that people with strong interpersonal skills are naturally equipped to train, supervise, and customize AI systems—without needing a college degree. With an economic slowdown causing concern in the service sector, he emphasizes that there’s already a shortage of talent to run AI-powered customer service campaigns, creating immediate opportunities for workers to transition into this space. Aaron Greene Aaron Greene, co-founder of Slush Management, brings over 15 years of experience in the music industry, from his early days at MOTIV in Santa Cruz to building an international agency and guiding iconic acts with an artist-first philosophy. At Slush, he manages visionary talent across music and film—including Porter Robinson, EDEN, and Tadanobu Asano—while emphasizing creative alignment and clarity. His commitment to nurturing artistry is reflected in a 23-acre retreat in Northern California designed to help artists reconnect with their creative spark. Under his leadership, Slush has sold over two million tickets, earned 75+ Gold and Platinum certifications, and secured 15+ major award nominations, while partnering with brands like Nike, Apple, and Marvel to extend their artists’ cultural impact through festivals, fashion, VR, and beyond. Dr. Shaan Patel Dr. Shaan Patel, MD, MBA, is the Founder and CEO of Prep Expert, a Shark Tank winner, and a #1 bestselling education author. Through Prep Expert’s SAT and ACT courses, academic tutoring, and college admissions consulting, he has helped more than 100,000 students improve their test scores, earn admission to top universities, and secure over $100 million in scholarships and financial aid. His mission is to empower high school students to achieve their academic and career dreams. In addition to his work in education, Dr. Patel is a board-certified dermatologist who practices teledermatology. He completed his BA at the University of Southern California, MBA at Yale University, MD at the University of Southern California, and dermatology residency at Temple University Hospital. His unique blend of medical, business, and education expertise continues to shape his entrepreneurial success and impact.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Nathan Strum Nathan Strum, CEO of Abby Connect, believes customer service workers are uniquely positioned to thrive in the AI economy rather than be replaced by it. He argues that people with strong interpersonal skills are naturally equipped to train, supervise, and customize AI systems—without needing a college degree. With an economic slowdown causing concern in the service sector, he emphasizes that there’s already a shortage of talent to run AI-powered customer service campaigns, creating immediate opportunities for workers to transition into this space. Aaron Greene Aaron Greene, co-founder of Slush Management, brings over 15 years of experience in the music industry, from his early days at MOTIV in Santa Cruz to building an international agency and guiding iconic acts with an artist-first philosophy. At Slush, he manages visionary talent across music and film—including Porter Robinson, EDEN, and Tadanobu Asano—while emphasizing creative alignment and clarity. His commitment to nurturing artistry is reflected in a 23-acre retreat in Northern California designed to help artists reconnect with their creative spark. Under his leadership, Slush has sold over two million tickets, earned 75+ Gold and Platinum certifications, and secured 15+ major award nominations, while partnering with brands like Nike, Apple, and Marvel to extend their artists’ cultural impact through festivals, fashion, VR, and beyond. Dr. Shaan Patel Dr. Shaan Patel, MD, MBA, is the Founder and CEO of Prep Expert, a Shark Tank winner, and a #1 bestselling education author. Through Prep Expert’s SAT and ACT courses, academic tutoring, and college admissions consulting, he has helped more than 100,000 students improve their test scores, earn admission to top universities, and secure over $100 million in scholarships and financial aid. His mission is to empower high school students to achieve their academic and career dreams. In addition to his work in education, Dr. Patel is a board-certified dermatologist who practices teledermatology. He completed his BA at the University of Southern California, MBA at Yale University, MD at the University of Southern California, and dermatology residency at Temple University Hospital. His unique blend of medical, business, and education expertise continues to shape his entrepreneurial success and impact. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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Nathan Strum, Aaron Greene, Dr. Shaan Patel | IG Live

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This episode was published on October 2, 2025.

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Nathan Strum Nathan Strum, CEO of Abby Connect, believes customer service workers are uniquely positioned to thrive in the AI economy rather than be replaced by it. He argues that people with strong interpersonal skills are naturally equipped to...

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