Leading AI Transformation Through Change Management with Ashleigh Brookshaw

Our guest on this episode of Higher Logic’s The Member Engagement Show is Ashleigh Brookshaw, a strategic advisor at Higher Logic who is also a Prosci-certified change manager and agile & traditional project manager. As more associations adopt AI, Ashleigh touches on several topics related to the challenges and opportunities that can bring: How organizations can adopt AI successfully. Why AI is first and foremost a change management challenge, not a tool implementation challenge. What are the key components of AI readiness? Is the quality of your data good enough to get high quality AI outputs? Implementing AI with both members and internal staff in mind. How to decide what AI initiatives to prioritize. The right way to do staff enablement. The skills or mindset shifts that people need the most in AI adoption. Involving members in your AI adoption. The signals of a successful AI implementation?