Navigating Multifamily's Shifting Landscape - VP of Operations of RPM Living, Tami Fossum

Send us Fan MailIn this episode, we sit down with a veteran in the multifamily industry. Our guest has a remarkable journey, shaped by her deep-rooted family ties to the business. With a career spanning over three decades, she shares insights into the multifamily world, from market rate to affordable housing. Her advice for aspiring professionals is invaluable: embrace learning, ask "why," and don't limit yourself to your job description. Join us to explore the multifaceted nature of the industry and the evolving workforce that demands a different approach to leadership. Discover her empowering message about breaking free from your comfort zone and embracing every opportunity to learn and grow.Tami Fossum is the Vice President of Operations for RPM Living. Tami has been in the multifamily industry since 1989. She has an extensive background in both the development and property management of conventional and affordable multifamily properties. Tami holds her Certified Apartment Portfolio Supervisor (CAPS), Certified Property Manager (CPM) and Housing Credit Certified Professional (HCCP) designations, as well as her Real Estate Broker’s licenses in North Carolina and Salesman’s License in South Carolina.Tami has been actively involved in the Greater Charlotte Apartment Association (GCAA) since 1993, serving as its’ President in 2010 and a founding member of the GCAA’s Education Foundation serving as President in 2013 and 2014. She has been recognized through-out her career with numerous multifamily related industry awards through the GCAA, National Apartment Association (NAA) and Institute of Real Estate Management (IREM). Tami has actively served at a committee level for NAA since 2009. She was an Adjunct faculty member for Rio Salado community college for their property management program and is a NAAEI faculty member and subject matter expert.Hear from Tami about:Her diverse roles in the industry.How the loan of an asset impacts everything. Her passion for affordable housing.Everything needing a checklist so people know what to do.Rat brain survival mode.Having to go above what you are paid for to learn and grow.Staying connected to your people by listening.Creating a safe environment where someone can share they are failing the team, but it doesn't mean they are a failure.Sponsor:This episode is brought to you by Package Solutions. Why not turn the package problem into the opportunity to delight your residents? Package Solutions, Inc. – makers of HelloPackage offers the RIGHT mix of software, hardware, service, and space to provide immediate access to packages. They're the RIGHT partner, specializing in both package and delivery driver management. Schedule a demo with them, and learn how they’ll get you out of managing packages with their onsite solution – and get your staff back to leasing apartments.Subscribe to the Multifamily Streamlined Podcast here.Burning questions? A hot topic? Guest you'd like to hear? Email us at [email protected].