Navigating the Complexity of Company Values

Kelli and Nolan examine the art of building authentic company values. Through real-world experiences, they reveal the methodical process of transforming abstract principles into tangible organizational behavior that drives meaningful cultural change.*Email us your ‘Dear Heretics’ questions: [email protected]**For coaching and advising inquire at https://kellidragovich.com/HR Heretics is a podcast from Turpentine.—Support HR Heretics Sponsor: Metaview is the AI assistant for interviewing. Metaview completely removes the need for recruiters and hiring managers to take notes during interviews—because their AI is designed to take world-class interview notes for you. Team builders at companies like Brex, Hellofresh, and Quora say Metaview has changed the game—see the magic for yourself: https://www.metaview.ai/heretics—KEEP UP WITH NOLAN + KELLI ON LINKEDINNolan: https://www.linkedin.com/in/nolan-church/Kelli: https://www.linkedin.com/in/kellidragovich/—TIMESTAMPS:(00:00) Intro(00:13) Discussion on Company Values(01:30) Importance of Leadership and Top Performer Alignment(02:19) Company Core Values and Honesty(02:43) Scaling Culture in Founder-Led Companies(03:46) Making the Intangible Tangible(04:23) Revealed vs. Stated Character(04:40) The Benefit of Outsourcing the Process of Developing Company Values(05:54) Company Values Are Always Evolving(06:27) The Goldilocks Approach(07:48) Sponsor: Metaview(09:52) Quick Process to Rough Draft(10:20) Doordash Example(11:56) Pendo's Working Committee and Bottoms Up Approach(13:19) The Importance of Timing(14:25) Wrap This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit hrheretics.substack.com