Navigating the Virtual Assistant Landscape

In the latest episode of 'The Chat' RETNZ Editor Nic Fren sat down with Jess Whatman, Founder of Agent Sync, to discuss the practical aspects of integrating virtual assistants into business operations. We covered topics like the right timing to bring on a virtual assistant and the benefits of using an agency for a smooth onboarding process.Our conversation also touched on the collaborative approach needed for delegating non-dollar productive tasks, allowing individuals to focus on areas that truly contribute to business growth. Whether you're new to a role or a seasoned professional, the insights shared in our discussion offer practical guidance for optimizing your workflow.Video Timeline00:08 Introduction02:40 - How has the perception of Virtual Assistants changed over the years04:35 - Cyber security & what's involved when hiring a VA06:30 - The treatment of a VA07:50 - What are the most sought after tasks agents are seeking assistance with?11:25 _ Communication - What's the communication between agent & like13:45 - When is the right time to hire a VA?15:06 - How can someone within their first 3 months of the industry benefit from a VA17:42 - how agents can avoid the real estate roller coaster with the support of a VA 19:06 - Where/how does someone find a VA?20:40 - Starting the processes with allocation tasks for a VA22:20 - Overcoming the nerves to make that first step25:35 - If you have been burnt by a VA27:42 - Information sharing between VA's33:00 - AI vs VA33:55 - It's important to remember our skillset as agents, we are in the business of building relationships. 36:30 - Using a VA to nurture your database