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Nervousness in the Nordics and why is the customer always wrong?

EPISODE · Jan 16, 2026 · 30 MIN

Nervousness in the Nordics and why is the customer always wrong?

from The Monocle Daily · host Monocle

Threats to Greenland by Donald Trump have caused the Nordics to close rank. Is this the biggest challenge that they have faced since the Second World War? Fernando Augusto Pacheco speaks to director Kaouther Ben Hania about her harrowing true film. And: we discuss the decline in customer service. See omnystudio.com/listener for privacy information.

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Nervousness in the Nordics and why is the customer always wrong?

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This episode was published on January 16, 2026.

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Threats to Greenland by Donald Trump have caused the Nordics to close rank. Is this the biggest challenge that they have faced since the Second World War? Fernando Augusto Pacheco speaks to director Kaouther Ben Hania about her harrowing true film....

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