Net Promoter Score (NPS): How Schools Measure Satisfaction | S2E7 episode artwork

EPISODE · Feb 16, 2024 · 10 MIN

Net Promoter Score (NPS): How Schools Measure Satisfaction | S2E7

from You Can Measure ANYTHING ® - The Podcast · host Dr. Nicole Alioto

Net Promoter Score (NPS) is widely used in business to measure customer satisfaction so how can it apply to education? Join us for an exploration of NPS where we hear from Dr. J.D. Mosley-Matchett for ideas of how NPS can be used at your institution.For Dr. Mosley-Matchett's article, click here.To work with Alla Breve Consulting, click here. If you can define it, you can measure it. If you can measure it, you can achieve it! Subscribe to You Can Measure Anything® - The Podcast so you don't miss an episode!  

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Net Promoter Score (NPS) is widely used in business to measure customer satisfaction so how can it apply to education? Join us for an exploration of NPS where we hear from Dr. J.D. Mosley-Matchett for ideas of how NPS can be used at your institution.

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Net Promoter Score (NPS): How Schools Measure Satisfaction | S2E7

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