Netflix: The Good and Bad of Customer Retention

from Buffering · host Zack Kilgore and Gabe Petersen

What is churn, and how are companies like Netflix fighting it? Why is Hot Rod a “Cinema Classic”? Join Gabe and Zack from the Calix Customer Success Team as we discuss customer retention strategies and share real examples that you can use to fight churn and build a stronger brand.

Episode metadata supplied by the publisher feed · Published Apr 27, 2022

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Netflix: The Good and Bad of Customer Retention

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This episode was published on April 27, 2022.

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