Network effect: Rogers' outage and how the government is making telcos work together

Guest: Christine Dobby, business reporter at the Star, joins us to talk Rogers fallout and the new requirement for telecom companies to help each other during outages. The Rogers network outage affected Canadians, businesses and services across the country, and now the federal government wants to make sure it never happens again, mandating that the country's telecommunications companies come up with formal agreements to help each other — and consumers — when one is experiencing a serious network disruption. Of course, how all that will work remains to be seen as does whether it will actually make a difference next time? This episode was produced by Alexis Green, Sean Pattendon and Raju Mudhar. Audio sources used in this episode: CBC, Global News