Networking, AI, and Technician Challenges in Fixed Ops with Matt and Justin

Live from the NCM Fuel the Future Summit, this PartsEdge Podcast episode features Matt (Parts Director) and Justin (Service Director) of Huffines Hyundai McKinney, Texas. They share candid insights on the grit required in fixed ops, the enduring challenge of finding and retaining skilled technicians, and the game-changing value of industry networking.Kaylee and her guests unpack what’s truly missing for parts leaders in events and resources, and why teamwork between parts and service is essential for success. Whether you’re battling staffing shortages or just looking to connect with others in the field, this episode drops actionable advice and unfiltered fixed ops realities—all in a motivating, collaborative atmosphere.--------------------------------------------This show is powered by PartsEdge: Your go-to solution for transforming dealership parts inventory into a powerhouse of profitability. Our strategies are proven to amp up parts sales by a whopping 20%, all while cutting down on idle inventory. If you're looking to optimize your parts management, visit 🔗 www.partsedge.com--------------------------------------------TakeawaysPrioritize Networking for GrowthStaffing is the FoundationBreak Down Silos Between Parts & ServiceChapters00:00 Fixed ops collaboration discussion05:53 Challenges in getting skilled staff06:22 Expressing excitement and gratitudeWebsite: https://www.partsedge.com/profilequizKaylee FelioLinkedIn: https://www.linkedin.com/in/kayleefelioWebsite: https://www.partsedge.com