Neutral English accent levels in Costa Rica. Inside BS Show with guest Richard Blank

Dave Lorenzo: Biggest takeaway from my time in Costa Rica related to the people was that. And my, my friends here in Miami are gonna kill me for saying this, but it is the God's honest truth. People in Costa Rica speak better English than the people in Miami . It's just the facts. I'm not, I'm not saying anything.That's, that's not true. The people in Costa Rica are extremely well educated. I, the healthcare system is excellent, correct for people who retire there, the healthcare is fantastic.Richard Blank: Absolutely. There's a lot of medical tourism, and I believe you are mentioning to having more of a neutral tone. in regards to some other Latino countries.So yes, we've been known to have a certain sort of accent that could be more relatable compared to let's say offshoring in India, where the Philippines, where it's more noticeable. But as I say before, Spanish, it will be the most spoken language in the United States, if not today, very soon. So the fact that these agents here, as you say are.Structured and disciplined and they show the cognitive skills to become bilingual, which takes a lot of work. I get these individuals that are walking through the door already showing me something. And so what I try to do, and I think you'll agree with this, cuz you've been here. I will focus on not just their grammar, but more their vocabulary.https://tunein.com/podcasts/Business--Economics-Podcasts/Inside-BS-with-Dave-Lorenzo-p1258770/?topicId=173106229https://www.ivoox.com/en/how-to-build-a-world-class-call-center-audios-mp3_rf_88970286_1.html Hosted on Acast. See acast.com/privacy for more information.