EPISODE · Jul 26, 2017 · 58 MIN
Neutralizing Difficult People
from Jeffery Combs - GMS Podcast · host Jeffery Combs
Here is what you will learn about on this episode: 1) Passive aggressive people 2) Understanding predictability 3) Validating, justifying, explaining - Why you do what you do 4) Anxiety about the outcome 5) What do I say? 6) Letting go - Not intimidated 7) Asking questions to neutralize the situation 8) Maintain your composure 9) Stay present, be aware 10) Develop your reflexes 11) Leading the conversation by asking questions in a sequence 12) Handling objection
What this episode covers
Here is what you will learn about on this episode: 1) Passive aggressive people 2) Understanding predictability 3) Validating, justifying, explaining - Why you do what you do 4) Anxiety about the outcome 5) What do I say? 6) Letting go - Not intimidated 7) Asking questions to neutralize the situation 8) Maintain your composure 9) Stay present, be aware 10) Develop your reflexes 11) Leading the conversation by asking questions in a sequence 12) Handling objection
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Neutralizing Difficult People
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