Never lose an employee or customer again with Joey Coleman

🌟 Welcome to another episode of Fintech Daydreaming, where we navigate the winds of change in 2024! 🚀 This year like every year for many of us begins with a common theme of renewal and transitions, not just in personal lives but also in professional landscapes. As we've noticed, a significant shift happens every year at this time in job markets and career choices – but what's driving this change? 🔍 A staggering 40% of the global workforce is consistently on the lookout for new opportunities, a statistic that paints a vivid picture of the current employment climate. While this level of employee turnover challenges employers' desire for stability, it also opens up a conversation about the importance of employee experience. 📘 In this episode, we're thrilled to have Joey Coleman, a celebrated user experience specialist and the author of “How to Never Lose a Customer Again.” Joey brings his expertise to a new dimension in his latest book, “How to Never Lose an Employee Again.” This thought-provoking publication serves as the foundation of our discussion, providing rich insights into the world of employee experience. 🎧 Join us as we delve into Joey's profound understanding of user experience and its far-reaching impacts – insights so powerful, they might even save your marriage (watch out for his next book, you heard it on Fintech Daydreaming first 😉)! This episode is packed with intriguing ideas and strategies that will transform how you view employee engagement in the fintech sector and beyond. 👉 Tune in now to discover the secrets to retaining top talent and fostering a thriving workplace environment in this ever-evolving industry. Don't miss this casual and fun conversation on Fintech Daydreaming! - Email us on [email protected] - Fintech Daydreaming home page - https://www.FintechDaydreaming.com - Fintech Daydreaming on Twitter - https://twitter.com/FintechDaydream - Fintech Daydreaming on LinkedIn - https://www.linkedin.com/company/fintech-daydreaming - Pål Krogdahl - https://www.linkedin.com/in/krogdahl/ - Ville Sointu - https://www.linkedin.com/in/ville-sointu-54682b/