Never Split the Difference: Negotiating As If Your Life Depended On It―Unlock Your Persuasion Potential in Professional and Personal Life

from Book Shelter · host Book Shelter

This excerpt introduces Chris Voss, a former FBI lead international kidnapping negotiator, and his approach to negotiation, which contrasts sharply with traditional, rational problem-solving methods. Voss emphasizes tactical empathy and understanding human irrationality, drawing on behavioral economics and psychological tactics like mirroring, labeling emotions, and using calibrated questions to gain information and influence outcomes. He advocates for embracing "No" as a starting point and employing strategies like the Ackerman model for price negotiation, all while maintaining a mindset of discovery and an awareness of Black Swans—unknown unknowns—to achieve successful resolutions in various personal and professional contexts.You can listen and download our episodes for free on more than 10 different platforms:https://linktr.ee/book_shelterGet the Book now from Amazon:https://www.amazon.com/Never-Split-Difference-Negotiating-Depended/dp/0062407805?&linkCode=ll1&tag=cvthunderx-20&linkId=8af52e7973a2e553ff27016c22bf1344&language=en_US&ref_=as_li_ss_tlProduced by Podcai Studio:https://www.podcaistudio.com/

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This episode is 24 minutes long.

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This episode was published on February 1, 2026.

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