New Hires, Customer Trust, and the Mystery of Missing Lee!

Ask a question here In this episode, Peter and Shane start with concern over Lee’s mysterious absence—she's always on time, so the guys are understandably puzzled and worried. As they wait for her return, Shane seizes the moment to ask Peter a pressing question: How do you add a new employee to the team and transfer a service route without customers freaking out over the new face? Peter, a seasoned pro, dives in with advice on handling the transition smoothly. He suggests gradually introducing the new hire to clients, showing the value they bring, and communicating the change openly to reassure customers. His tips include everything from setting up initial introductions to fostering trust with the new tech, ensuring that each pool visit still feels like the same reliable service.  BufferZoneBufferZone has been created by a frustrated pool maintenance companyDisclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Support the showThank you so much for listening! You can find us on social media:FacebookInstagramTik TokEmail us: [email protected]