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EPISODE · Nov 8, 2016 · 31 MIN
New Leadership Role for Churches: The Pastor of Guest Experience, With Lee West [CB26]
from The Chief Customer Officer Human Duct Tape Show
Lee West is the Pastor of Guest Experiences, a very new role in the not for profit "church world" as he calls it. I was very intrigued by this role and really wanted to understand how Lee has gone about extending customer experience into this very important part of many people's lives.
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New Leadership Role for Churches: The Pastor of Guest Experience, With Lee West [CB26]
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