New Mexico's 9-Year Child Abuse System Overhaul | Albuquerque News

New Mexico’s child abuse tracking system, long overdue for an upgrade, finally got a new digital overhaul after nine years of delays — and it’s not exactly what anyone expected. Originally slated for October 2022 at $36 million, the project spiraled into chaos with leadership changes, vendor switches, and ballooned costs to over $95 million, pushing completion to August 2028. The new system aims to unify protective services, behavioral health, and juvenile justice through a mobile app that lets caseworkers log notes and photos on the go — promising efficiency in the field. But with ongoing testing and training, officials worry it won’t be ready by October. And even when live, annual maintenance will cost $2.5 million. While other states face similar tech overhaul nightmares, New Mexico hopes this massive investment will finally deliver better support for kids in crisis. Listen in comfort:Get a discount on a Soli Pillow: http://solipillow.com/discount/dnn. Advertise on DNN:[email protected] This is an automated, high-level news summary based on public reporting.Report issues to [email protected]. View sources & latest updates:https://sources.thednn.ai/a03e2a0b583d65c1