New Rules of Customer Service (Part 2)

from The Future of Commerce Podcast · host The Future of Commerce

Links to Learn MoreCapgemini Paper: The new rules of customer serviceConnect with SarahConnect with JohnArticle of the Week - What is customer service? Definitions, types, benefits, stats Presented by the-future-of-commerce.com

What this episode covers

New customer service strategies are needed to meet the rising expectations from customers and business. So what are they? Sarah Bell, Principal Applications Consultant at Capgemini and John Heald, VP at SAP Customer Experience join to discuss.

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New Rules of Customer Service (Part 2)

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This episode is 18 minutes long.

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This episode was published on June 21, 2021.

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