New Study: Business, Bank Relationship Threatened by Fraud

Interview with Terry Austin, CEO of Guardian Analytics Recent ACH fraud schemes aren't just siphoning money from business banking accounts - they're eroding the trust relationship between small-to-midsize businesses and their banking institutions. This is the main finding of the new 2010 Business Banking Trust Study conducted by Guardian Analytics and the Ponemon Institute. In an exclusive interview, Terry Austin, CEO of Guardian Analytics, discusses: Headlines from the new study; The message from businesses to banks; How banking institutions should respond. Prior to joining Guardian Analytics, Austin served as CEO and president of MarketLive, a leading provider of eCommerce platform solutions, where he created a scalable business strategy, assembled a world-class executive team and led successful fundraising efforts. He was previously president of worldwide marketing and sales at Good Technology, a provider of mobile computing solutions, where he spearheaded the company's rapid growth from 10,000 to over 500,000 subscribers and facilitated its acquisition by Motorola in January 2007. Austin has also served as president of EMEA and executive vice president for Manugistics, a market leading provider of enterprise software. He started his career at Accenture, where he ultimately led an $80 million consulting practice as a lead partner.