New York Taxpayer Rights Advocate Jack Trachtenberg: Improving the Tax Department

Last fall, the state of New York appointed its first Taxpayer Rights Advocate, Jack Trachtenberg, to act as an ombudsman between the public and the Department of Taxation and Finance in resolving taxpayer disputes. In this week's podcast, he discusses the role of his office and some recommendations after his first year on the job. Trachtenberg says his goal as Taxpayer Rights Advocate is to...