Newscast 27 - Measuring What Matters

In our latest Newscast we round up the latest in …

An episode of the Loyalty Wired podcast, hosted by Loyalty Wired, titled "Newscast 27 - Measuring What Matters" was published on February 10, 2026 and runs 31 minutes.

February 10, 2026 ·31m · Loyalty Wired

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Summary

In our latest Newscast we round up the latest in global loyalty before diving into the metrics that matter . Featuring Caroline Papadatos on KPI lifecycle, Kashkick on scaling to 12M+ members, Max Kenkel (ITA Group) on measuring what moves behaviour, and Phil Hawkins myth-busting loyalty’s favourite metric.

Episode Description

In our latest Newscast we round up the latest in global loyalty before diving into the metrics that matter . Featuring Caroline Papadatos on KPI lifecycle, Kashkick on scaling to 12M+ members, Max Kenkel (ITA Group) on measuring what moves behaviour, and Phil Hawkins myth-busting loyalty’s favourite metric.

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