Newscast 5 - Sonesta Travel Pass and the Empire State Building

from Loyalty Wired · host Loyalty Wired

In the saturated world of hotel loyalty, how can you make an impact in best-customer relationships? Rick Ferguson chats with Sonesta Hotels' Kevin McCarthy about the opportunities and challenges of relaunching a loyalty program in a crowded marketplace. Also, Rick debuts the launch of the Empire State Building Ambassador program and Iain Pringle explores the explosive growth of retail media with SG-Retail's Steve Gray.

Episode metadata supplied by the publisher feed · Published Aug 11, 2024

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Newscast 5 - Sonesta Travel Pass and the Empire State Building

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