Newscast 6 - The Future of Coalition Loyalty

What this episode covers

A decade ago, the global loyalty landscape was ruled by big multi-merchant coalition program operators. Today, most of those operators are gone. Rick Ferguson convenes our Loyalty Roundtable to discuss the past, present, and future of coalition loyalty. Plus, we talk to a loyalty player in the legal cannabis market and explore the changes to the Qantas frequent-flyer program.

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Frequently Asked Questions

How long is this episode of Loyalty Wired?

This episode is 36 minutes long.

When was this Loyalty Wired episode published?

This episode was published on August 25, 2024.

What is this episode about?

A decade ago, the global loyalty landscape was ruled by big multi-merchant coalition program operators. Today, most of those operators are gone. Rick Ferguson convenes our Loyalty Roundtable to discuss the past, present, and future of coalition...

Can I download this Loyalty Wired episode?

Yes, you can download this episode by clicking the download button on the episode player, or subscribe to the podcast in your preferred podcast app for automatic downloads.