Next Gens Are a Values-Based Consumer Powerhouse

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!Gen Z and the Alphas right behind them are deeply influencing brands andworkplace cultures. Diversity, equity, and inclusion are table stakes for the next gens who have a new set of values and are hyper-socially aware. Retailers and brands that don’t see the importance of today’s cultural movement will be left whistling in the wind. Join Robin and Shelley as they face the issues head-on. A&F and Lululemon have recovered from former leadership tone-deaf statements about customers and employees, but Victoria’s Secret may be headed down the wrong path. Listen and learn about why next gens canmake or break a business with its values-based consumer power.For more strategic insights and compelling content, visit TheRobinReport.com, where you can read, watch, and listen to content from Robin Lewis and other retail industry experts, and be sure to follow us on LinkedIn and Twitter.